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Leader profile: Mark Jones

We meet Crombie Lockwood Chief Broking Officer, Mark Jones, who has arranged complex cover for some of the world’s biggest firms.

Built on solid Hawke's Bay ground

MCL Construction are the company behind some very high profile and challenging structural builds, including the Hastings Police Station, Hawke's Bay Health and Sport Centre...

What the Privacy Act changes mean for SMEs

The new Privacy Act delivers a legal framework for the protection of information, with mandatory reporting for data breaches from 1 December 2020...

Keeping the milk pumping in Taranaki

Innovator Steve Corkill looks for ways to fix problems facing the dairy industry. His solutions have improved milk quality and made distribution easier.

On call in Canterbury

Parks Garage has been rescuing Cantabrians from accident scenes and breakdowns for a century, supporting the community in some challenging times.

5 accounting tips for busy SMEs

Whatever industry you're in, or the size of your business, here are 5 things you can do to get on top of cashflow and plan for...

Financial advice for small businesses

Asking for help, and getting the right systems and tools in place, are key to your general business health.

Trade credit insurance advice for domestic trade

With the new economic outlook driven by Covid-19, there are significant challenges that insurers are working hard to overcome for New Zealand businesses.

Trade credit insurance advice for New Zealand exporters

The instability of the global economy is seeing insurers with more risks to factor in if you're exporting goods to overseas customers. Advice and tips...

Building longevity made of steel

With a creative mind and a passion for steel, Otago's Lawrie Forbes is known for transforming neglected buildings into modern, award-winning workable spaces.

Trustee Study Awards recognise commitment to education

NZSTA Trustee Study Awards scholarships, sponsored by Crombie Lockwood, give school trustees the opportunity for further study and personal development.

Trade credit for turbulent times

Threat of global recession has heightened the need for businesses that provide goods and services on credit terms to strongly consider trade credit cover.

Coronavirus and your insurance policy

Advice and information for clients on insurance issues arising from the ongoing Covid-19 pandemic and response. This page is continually updated. Please call your broker...

Aligning insurance in the Covid-19 environment

As businesses look to control expenses, we look at some approaches for managing risk while reducing cost and maintaining essential insurance cover.

Health cover keeps stationery moving in Manawatu

The co-founders behind a handful of office products outlets run from Manawatu put health insurance in place in their twenties. The covers have since saved...

Covid-19 and your landlords insurance policy

Guidance on property inspections and loss of rent during Covid-19 high alert levels, and what is covered by your landlords insurance policy.

Covid-19 and your motor vehicle insurance

Advice on how the Covid-19 alert levels affect your car insurance.

Insurance advice and support during COVID-19

Crombie Lockwood continues to provide comprehensive insurance advice and support to clients during this challenging time.

Managing business cyber risk while working remotely  

Cyber criminals are taking advantage of the opportunities presented by Covid-19 disruption. Some steps to take to reduce the cyber risk to your business.

Nuts for the stuff: Pic's Peanut Butter

NZ's award-winning Pic’s Peanut Butter is now a pantry staple across the country and beyond. Bruce "Pic" Picot talks about his Nelson-born business.

Removal of electronic devices from schools as a result of Covid-19

Advice on insurance cover and financial relief for schools, where students take electronic devices home on loan during Covid-19 alert levels

Passionate about protecting schools in the Bay of Plenty

Crombie Lockwood's school insurance programme supports almost half the nation’s educational institutions. Broker Jan Rodgers explains what's involved.

Being business prepared

Development and implementation of risk management practices during a pandemic will be key to moving through the disruption and looking forward to business life beyond...

Backing the plan to protect a New Zealand icon

The kiwi is our most iconic native species, and a much-loved symbol of our national pride. We formed a partnership with Kiwis for kiwi to help...

Managing supply chain risk in construction

If materials or equipment fail to arrive on site, work can stop completely. At alert level 3, managing this risk is more important than ever.

Risk management tips for construction contractors

Our construction insurance specialists provide advice for contractors when entering contracts, to adequately manage the risks and issues raised by Covid-19.

Covid-19 and your home and contents insurance 

How Covid-19 and lockdown affects home and contents insurance cover, including valuations, settlements, working from home and more.

Employment Practice Liability and Employment Disputes insurance

Workforce restructuring brings heightened risk of personal grievance claims. Guidance on Employment Practice Liability & Employment Disputes insurance.

Trade Credit insurance guidance

As the economic impacts of Covid-19 continue to be felt and businesses move to manage cash flow there may be implications for Trade Credit insurance...

Maintaining cyber security during lockdown

The increase in remote access traffic due to the Covid-19 lockdown can create additional vulnerabilities in otherwise secure internal computer systems.

Business Interruption insurance explained- Covid-19

Our advisory gives guidance on business interruption insurance, and explains why Covid-19 is generally not an event that business insurance can respond to.

Construction Insurance and Covid-19

Guidance and insurance considerations for New Zealand construction businesses and contractors during lockdown and alert level 4

Building resilience through business continuity planning

With the outbreak of COVID-19 it’s timelier than ever to take stock of your business’ emergency and risk management procedures.

Kiwi savers: volunteering to help our national icon 

As part of our commitment to support kiwi survival, and our partnership with Kiwis for kiwi, our branches are volunteering to help trap predators.

Forging ahead in Whanganui

Whanganui insurance broker Andrew Solesbury says his adopted home in the provinces offers plenty of promise for business people and lifestyle-seekers alike.

When the world comes to Taranaki

Insurance broker Melissa Muller talks about Taranaki's exciting arts festival scene, and the challenges in staging these unique events.

International Women's Day

This International Women's Day we ask four of our inspiring colleagues to reflect on what equality and working in the insurance industry means to them.

Coronavirus and your travel insurance policy

Many travel insurers have removed some or all cover for coronavirus-related issues for travel to regions.

Spotlight on specialisms: Marine insurance brokers

Our marine specialists provide expert insurance advice to the domestic and international marine industry.

New Zealand retirement village protection for residents is 'world-leading' says RVA director

Retirement Villages Association Director, John Collyns, says retirement village living is the choice of a rapidly growing number of New Zealanders.

Serving the growing demand for migrant business insurance advice in NZ

Crombie Lockwood’s Asian division is bridging a knowledge gap for new migrant clients through the delivery of localised insurance expertise.

World-class fitness centre benefits Hawke's Bay health

The new EIT Institute of Sport and Health will attract high-performance athletes, and aims to help Hawke's Bay people live healthier, longer lives

Sinclair Wetlands - a sanctuary for Otago's future generations

Under the careful stewardship of Glen Riley, with support from the community, volunteers and partners, the future of the Sinclair Wetlands looks bright.

Breaking new ground in the Kiwi rental vehicle market

Peer-to-peer car rental services are starting to gain momentum in Australasia. Auckland firm MyCarYourRental is a local business, hoping to change how people travel.

Protecting business in the coffee capital

Wellington broker Angela Moylan talks about getting to know the coffee industry, and the complex, diverse insurance needs of a 'farm to cup' business

Staking a claim

Over half of the claims processed by Crombie Lockwood in 2018 were for motor vehicle and material damage. Claims Consultants Yunene and Debbie share insights...

Insurance implications of representative actions in NZ

Andrew Ford from our Financial & Professional Risks team, and Michael Cavanaugh of Wotton + Kearney, look at representative class actions in New Zealand and...

Rethinking risk in a changing climate

Climate change is expected to alter New Zealand's urban development in the future and change the landscape for both insurers and their clients.

Supporting Southland for a century

Celebrating 100 years of essential service in 2019, Presbyterian Support Southland continues to provide welfare for both young and old throughout the region.

Emergency response plans need to put people over profit

After an emergency, how would your business get back on track? Lance Burdett of WARN International suggests no two entities should follow the same rules.

HASANZ sets standards for the health and safety profession

The Health and Safety Association of NZ (HASANZ) represents workplace health and safety professions, and gives advice and educational support to the industry.

ANZ's state of the nation

NZ's economy retained some positive aspects in the first half of 2019, but a fragile global outlook curbed trade and investment growth says Michael Callahan.

Crombie Lockwood selected as CAANZ general insurance partner

We've joined the Affinity Members Programme of Chartered Accountants Australia New Zealand to offer advice on insurance matters to CAANZ members.

A career in the field: Mark Osborne

In New Zealand’s ever-changing rural business sector, good relationships are key. Just ask Crombie Lockwood Ashburton-based Broking Manager, Mark Osborne.

Everyday balancing act

Practical tips for SME business owners and teams on how to achieve a healthy balance between work and home life.

Disaster recovery: planning for the unplannable

Establishing a Disaster Recovery Plan before it’s required, is crucial to business continuity and recovery after an earthquake or other disaster.

Whanganui buildings: risk at the river’s edge

Whanganui faces tough decisions as it grapples with the cost of strengthening buildings in its heritage-filled city centre, and better preparing for future floods.

Supporting a vital service for Northland

Crombie Lockwood is a long time insurance partner to Northland Emergency Services Trust, with one team member having had personal experience of this lifeline.

Brexit - what it means for New Zealand exporters

Crombie Lockwood experts provide tips for New Zealand exporters, as the UK's deadline rapidly approaches for a deal or no deal Brexit.

Commercial construction and tourism driving Auckland growth

New Zealand’s largest city continues on a roll, but growing pains could still undermine the boom times for Auckland.

Innovative pest control system protecting Taranaki environment

Pete Morresey’s innovative possum traps have become a central component in the fight to preserve Taranaki’s flora and fauna.

Building on solid foundations

In New Zealand's rapidly-growing and changing construction sector the need for the building industry to ensure robust risk coverage is greater than ever.

Driverless cars and motor vehicle insurance

If a driverless car has an accident who is at fault? And what does this mean for the future of motor vehicle insurance?

Flox on the art of business

Auckland Artist Flox talks about the importance of a business plan, and her work with Crombie Lockwood.

Out of the blue: cybercrime

Our cyber practice expert Elizabeth Harbison says that misconceptions of cybercrime mean many NZ companies are leaving themselves open to tremendous risk.

Crombie Lockwood signs on to save kiwi

Crombie Lockwood and Kiwis for kiwi have announced a partnership to reverse the population decline of New Zealand’s most iconic native bird.

Bouncing back from a cyber-attack

Auckland business owner and Crombie Lockwood client Steve Osborn talks about his company's experience of a cyber-attack and the process of recovery.

Directing the future of business

In the dynamic Waikato business community, the Institute of Directors plays a significant part in helping develop new connections among those seeking roles in governance.

CrestClean: client profile

CrestClean is a thriving New Zealand business success story, with a strong interest in environmental sustainability and an eye for the interests of franchisees.

Review of 'unfair' FENZ funding model welcomed 

The Insurance Council of New Zealand and Internal Affairs Minister, Tracey Martin, applaud government review of current levy funding regime.

Gallagher named one of World’s Most Ethical Companies

The parent company of Crombie Lockwood, Gallagher, has been named one of the World’s Most Ethical Companies in 2019 by the Ethisphere Institute.

Supporting Queenstown's hospitality industry

Rising stars are set to shine at the Restaurant Association of New Zealand’s annual Queenstown Hospitality Awards.

Tauranga branch volunteers proud to support Waipuna Hospice

For more than 12 years, Crombie Lockwood Tauranga staff members have been involved in all types of voluntary work to support the operation of the...

Terrorism clauses scrutinised in wake of Christchurch mosque attacks

In the aftermath of terrorist attacks on two Christchurch mosques in March, Crombie Lockwood worked closely with clients to assess their needs.

Our client satisfaction scorecard

At Crombie Lockwood, we aspire to deliver an outstanding client experience. We use Net Promoter Score (NPS®) to help monitor and improve our service.

Farm accommodation legislation workshops

Rural businesses who provide farm accommodation are invited to attend a free workshop on their obligations under related legislation.

Sirocco the kakapo

Showing our support for Sirocco the kakapo. At Crombie Lockwood we can arrange animal insurance for virtually any precious animal: even famous birds.

World’s most ethical company

We are very proud of Gallagher being named a 2018 World’s Most Ethical Company and the only insurance broker recognized by the Ethisphere Institute.

Boston Marks aviation brokers join Gallagher group

BMG Aviation - Boston Marks insurance brokers & their associates join Gallagher & Crombie Lockwood’s growing family of insurance professionals.

Maintaining personal security overseas

Whether on a short business trip or a longer assignment, there are steps you can take to reduce the risks you may face.

Benefit of cyber cover

Why do I need cyber insurance? A team of recovery experts at your fingertips to sort things after an attack.

How can charities avoid underinsurance?

As a trustee you have a duty of care. Yet underinsurance is a problem faced by many charities. Our specialist brokers can help.

Major events: planning for the unexpected

Major events carry substantial risks for cancellation or postponement due to weather, and issues like construction delays.

Manawatu help revamp aviary for Kiwi breeding

Over the course of three busy days, Palmerston North Brokers, Centralised Claims Team and Monument Finance descended on Pukaha Mt Bruce Wildlife Centre as part...

Dunedin's volunteer day

Dunedin branch traded proposals and wordings for gardening gloves and shovels at Sinclair Wetlands earlier this month.

Claims advocacy working at its hardest

Crombie Lockwood’s claims team set the standard for earthquake claims management and resolution after Christchurch’s devastating earthquake on 22 February 2011.

Soft markets and hard markets – what does it mean

What do soft and hard markets mean for you in terms of insurance cover, benefits and cost of insurance premiums?

Sums insured – keeping up to date is the only way to be fully covered

Underestimating total sums insured insurance could leave you underinsured and open to another disaster.

Takapuna team settling into their new office

Takapuna insurance team are now in an eye-catching building at 15 Huron Street on Auckland’s North Shore.

What makes our indemnity period different

Business interruption insurance carries a sum insured & maximum indemnity period. Don’t be limited by your BI.

Soft markets and hard markets – what does it mean

What do soft & hard markets mean for you in terms of insurance cover, benefits & cost of insurance premiums?

Natural disaster insurance excess

Insurance for natural disasters, insurance excess, natural disaster cover, insurance claim, making an insurance claim.

New Zealand – second in the world for natural disaster costs

New Zealand is ranked as the 2nd riskiest country in the world when it comes to natural disasters, but we’re the 4th best protected.

Not just ecommerce businesses at risk

Is your business CyberSAFE? 25% of New Zealand businesses have had a cyber attack in the past 12 months. Everyone’s a cyber target.

Motor fleet – managing premium increases

Commercial vehicles are constantly on the go. We deliver fleet insurance while keeping rising premiums under control.

Insurance careers suit all ages

Working as an insurance broker you make personal and professional contributions to the communities you serve.
The rewards are numerous.

Fake Invoices Scam

Is your business CyberSAFE? New Zealanders are told to be cautious after Netsafe reported an increase in the number of fake invoice scams.

Disaster Recovery Must-dos

Find out what to do during and immediately after a natural disaster. Firstly, for any type of natural disaster you need a plan. Afterwards, contact...

You’ve heard of phishing but what is whaling?

Good cyber risk management from Crombie Lockwood can cover you when you’ve been caught by phishing, whaling and scammer emails.

Benefits of cyber cover for business

Why do I need cyber insurance? A team of recovery experts at your fingertips to sort things after an attack.

Fire service levies

Fire Service Levies - the funding for New Zealand's 14,000 fire-fighters and the 62,000 callouts they answer each year – they’re set to rise. What’s...

Update on Fire Service levies and reforms June 2017

Fire Service Levies and Reforms Updated June 2017